Urology Surgery Center

Patient Reviews

February 2016 Surveys

  • # of Surveys: 15
  • Completely Satisfied: 98%
  • Financial obligation explained adequately prior to procedure: 93%
  • Satisfied with Care Received: 100%
  • Treated with compassion and concern by everyone: 100%
  • Felt privacy was protected: 100%
  • Family kept informed of patients conditions: 100%
  • Discharge instructions clear and complete: 100%
  • Recommendation of facility to family and friends: 93%

Further Comments:

  • I have been to the surgery center several times and have always been treated very professional and made to feel very comfortable. Everyone that has taken care of me has been wonderful. I was at the surgery center in January and February. Let me say first that I think my doctor is one of the finest doctors I have encountered. Dr. Jayram is a doctor that is very professional and caring - I am so happy to have him as my doctor. Everyone that I have come in contact with in the surgery center is great.
  • They all do a wonderful job.
  • Everything was excellent. Especially my nurse and anesthesiologist.
  • Everyone was so nice, delightful and professional. They made the visit a much easier experience than I thought it would be. Thanks!

April 2016 Surveys

  • # of Surveys: 15
  • Completely Satisfied: 99%
  • Financial obligation explained adequately prior to procedure: 93%
  • Satisfied with care received: 100%
  • Treated with compassion and concern by everyone: 100%
  • Felt privacy was protected: 100%
  • Family kept informed of patients conditions: 100%
  • Discharge instructions clear and complete: 100%
  • Recommendation of facility to family and friends: 100%
  • Was the time frame between your appointment and seeing your physician satisfactory?: 100%

Further Comments:

  • There was only one time my doctor was behind. Since I work for a physicians myself, I completely understood! It happens. People need to realize that everyone deserves the same level of care and sometimes that takes time!
  • Performance of staff - EVERYONE in the surgery center as well as the medical office was stellar! They all need raises!
  • I am very satisfied and feel that you did an outstanding job.
  • Everything was perfectly satisfactory.

May 2016 Surveys

  • # of Surveys: 21
  • Completely Satisfied: 97%
  • Financial obligation explained adequately prior to procedure: 95%
  • Satisfied with care received: 100%
  • Treated with compassion and concern by everyone: 100%
  • Felt privacy was protected: 100%
  • Family kept informed of patients conditions: 100%
  • Discharge instructions clear and complete: 95%
  • Recommendation of facility to family and friends: 100%
  • Was the time frame between your appointment and seeing your physician satisfactory?: 90%

Further Comments:

  • Your nursing and physician staff are exceptional! Dr. Lowe is doctor, friend and "part of our family". UA, in my humble opinion, is in a class by itself.
  • I am very happy with your services.
  • Comment on staff - Elizabeth and Theresa. Everyone was very nice.
  • They were all accommodating, courteous, and knowledgeable. They just asked the same questions over and over. Great job! Thank you.
  • Satisfied with care - very good. Everyone who treated us was very kind and professional.
  • They were all great.
  • Theresa was awesome!

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