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Our Support Team

Krista Aron

Krista Aron

USC Front Office Supervisor
Stay tuned, bio coming soon!
BJ Bagsic

BJ Bagsic

Purchasing Coordinator

Originally from the Phillipines, BJ calls White Bluff home these days. BJ joined Urology Associates in 2018 as a scrub tech in our Urology Surgery Center. As purchasing coordinator, BJ ensures our offices run smoothly and have all the necessary supplies on hand when needed. When he's not keeping things running smoothly here at UA, chances are this angler is on one of Tennessee's numerous waterways, rod and reel in hand, trying to hit the bag limit.

Favorite Movie: Gran Torino
Favorite Book: The Adventures of Huckleberry Finn
Favorite Quote: "Ask not what your country can do for you - Ask what you can do for your country." --John F. Kennedy

Courtney Duke

Charlotte Front Office & Scanning Supervisor

Courtney calls Dickson, Tennessee home and considers herself lucky to have been born and raised in this charming Middle Tennessee community and still call it home today. She joined Urology Associates in 2014, first in our scanning department, then charge posting, and helping out with our front desk and revenue cycle departments. Today, as Front Office and Scanning Supervisor, Courtney oversees employees in these two critical areas of the practice. She brings unparalleled enthusiasm and her quirky sense of humor to her co-workers and the patients she encounters every day.

Valerie Mangrum

Marketing Coordinator

Valerie Mangrum is Marketing Coordinator for Urology Associates. As a Nashville native, she leverages her deep knowledge and connection with the community and helps elevate practice communication and patient experiences. In her more than 20 years of experience in marketing and healthcare, Valerie has developed a broad understanding of the depth and complexities of brand storytelling. She has led the strategic direction and execution of advertising efforts, sponsorship relationships, promotional and event marketing campaigns, customer experience programs, crisis communication initiatives, and social media experiences.

Prior to joining Urology Associates in 2021, Valerie held various leadership positions at agencies dye, van mol & lawrence and The Designory and on the client-side at LifeWay, Franklin Road Academy and The Heritage at Brentwood.

Valerie earned her bachelor’s degree in business communication from the University of Memphis. She currently serves on the Board of Directors for the City of Brentwood Historic Commission.

Valerie and her husband, Jason, have one daughter.

Ryn Sledge

Ryn Sledge

Training Coordinator

Ryn was born in Alabama, grew up in Franklin, and now lives in Hermitage, TN. She joined Urology Associates in 2020 as a patient navigator, then took on additional roles involving staff training and credentialing. Today, as Training Coordinator and Credentialing Specialist, Ryn oversees the onboarding of new employees and the continuing training of existing staff and maintains licensure and credentials for the practice and its providers. Ryn says, "It is always a new day at UA and I am so grateful to be a part of the team. I can’t wait to see what my next assignment will be!"

Ryn and her husband, David, have one son, U.S. Army Captain Jeremy Sledge, and three grandchildren. In her spare time, she enjoys spending time with family, playing cards and board games, crafting, and reading.

Keron Tanaro

Keron Tanaro

Accounts Payable Coordinator

Keron hails from Dover, TN, and currently lives in Mount Juliet. As Urology Associates' accounts payable coordinator, she is responsible for maintaining the policies and procedures of the payment process, and helps create and implement process efficiencies. Keron works with our vendors to ensure timely payments, provides accounting support to administration and the providers, and manages insurance credentialing.

Keron says the dedication of her co-workers enriches her work experience. "I love the group I work with...we're a great team! There's nothing better than being a part of such an outstanding group of people that care so much about the company, the employees, and the patients."

Keron and her husband, Albert, have three children and eight grandchildren. In her spare time, she enjoys sewing, quilting and playing with her grandbabies.