Support Team
Our Support Team
Krista Aron
USC Front Office Supervisor
Originally from Duluth, Minnesota, Krista came to Nashville after calling Texas home for many years. She describes herself as an empty nester and proud mom to a cardiac RN daughter and a musician son. She's now kept busy at home with her Morkie, Max, who "thinks he runs the show, but is afraid to walk on the hardwood floors." At UA, Krista is the front office supervisor for and keeps everything running smoothly at our Urology Surgery Center. Krista has always had a passion for serving in the medical field. Starting out as a surgical tech, she held several different roles with various medical companies throughout the years. When asked what drives her here at UA, she points to our exceptional commitment to patient care and the ability to deliver that despite being in a non-clinical role. "No detail is too small," she says, "and I truly believe keeping the patient’s well-being at the forefront of every decision I make is evidenced by that."
BJ Bagsic
Purchasing Coordinator
Originally from the Phillipines, BJ calls White Bluff home these days. BJ joined Urology Associates in 2018 as a scrub tech in our Urology Surgery Center. As purchasing coordinator, BJ ensures our offices have all the necessary supplies on hand when needed. When he's not keeping things running smoothly here at UA, chances are this angler is on one of Tennessee's numerous waterways, rod and reel in hand, trying to hit the bag limit.
Favorite Movie: Gran Torino
Favorite Book: The Adventures of Huckleberry Finn
Favorite Quote: "Ask not what your country can do for you - Ask what you can do for your country." --John F. Kennedy
Courtney Duke
Charlotte Front Office & Scanning Supervisor
Courtney calls Dickson, Tennessee home and considers herself lucky to have been born and raised in this charming Middle Tennessee community and still calls it home today. She joined Urology Associates in 2014, first in our scanning department, then charge posting, and now oversees our front desk and scanning departments. Today, as Front Office and Scanning Supervisor, Courtney manages operations in these two critical areas of the practice. She brings unparalleled enthusiasm and her quirky sense of humor to her co-workers and the patients she encounters every day.
Valerie Mangrum
Marketing Coordinator
Valerie is Marketing Coordinator for Urology Associates. As a Nashville native, she leverages her deep knowledge and connection with the community and helps elevate practice communication and patient experiences. In her more than 20 years of experience in marketing and healthcare, Valerie has developed a broad understanding of the depth and complexities of brand storytelling. She has led the strategic direction and execution of advertising efforts, sponsorship relationships, promotional and event marketing campaigns, customer experience programs, crisis communication initiatives, and social media experiences.
Prior to joining Urology Associates in 2021, Valerie held various leadership positions at agencies dye, van mol & lawrence and The Designory and on the client-side at LifeWay, Franklin Road Academy and The Heritage at Brentwood.
Valerie earned her bachelor’s degree in business communication from the University of Memphis. She and her husband, Jason, have one daughter who attends Miami University in Ohio. In her spare time, Valerie can be found with a book in her hand, cuddling with her fur babies, or watching whatever sport is currently on TV (but secretly longing for college football season to roll back around). She currently serves on the Board of Directors for the City of Brentwood Historic Commission.
Ryn Sledge
Training Coordinator
Ryn was born in Alabama, grew up in Franklin, and now lives in Hermitage, TN. She joined Urology Associates in 2020 as a patient navigator, then took on additional roles involving staff training and credentialing. Today, as Training Coordinator, Ryn oversees the onboarding of new employees and the continuing training of existing staff. Ryn says, "It is always a new day at UA and I am so grateful to be a part of the team. I can’t wait to see what my next assignment will be!"
Ryn and her husband, David, have one son, U.S. Army Captain Jeremy Sledge, and three grandchildren. In her spare time, she enjoys spending time with family, playing cards and board games, crafting, and reading.
Keron Tanaro
Accounts Payable Coordinator
Keron hails from Dover, TN, and currently lives in Mount Juliet. As Urology Associates' accounts payable coordinator, she is responsible for maintaining the policies and procedures of the payment process, and helps create and implement process efficiencies. Keron works with our vendors to ensure timely payments, provides accounting support to administration and the providers, and manages insurance credentialing.
Keron says the dedication of her co-workers enriches her work experience. "I love the group I work with...we're a great team! There's nothing better than being a part of such an outstanding group of people that care so much about the company, the employees, and the patients."
Keron and her husband, Albert, have three children and nine grandchildren. In her spare time, she enjoys sewing, quilting and playing with her grandbabies.